Greyhound

This is what I really would like to write to Greyhound.

Greyhound,

Seriously? You can’t get a functional bus on the fucking road? You can’t get your employee’s to do their jobs? You know the simple and basic maintenance on a bus that takes 50-something people across the country. You know basic maintenance, oh like say, the fucking engine? Cleaning up the fucking bathroom? The floors? Checking the goddamn tires?

Oh I’m sorry you’re too busy counting the cash I sent you to get me to my destination on time. It should have taken me 3 days MAX(Techinally 2 ½ days according to my ticket!!!) YOU FUCKING PIECE OF SHIT COMPANY. I’m on day 5 now. I’ve spent every last penny on fucking food to keep myself and my girlfriend alive. I’ve had a pounding headache for the past 5 days and been running on 1-3 hours sleep for these 5 days. On top of dealing with fucked up bum ass people who openly talk about their drug use in front of children. ARE YOU FUCKING SERIOUS???

People keep saying Friday the 13th like it’s some goddamn misfortune the universe bestowed upon all of us at Greyhound. No, that’s idiocy. That’s superstition. What it is is irresponsibility on behalf of GREYHOUND. These buses are old and unreliable. What the fuck are you doing with everyone’s money? Because you’re not using it to buy a new functional and clean bus.

Honestly, my first Greyhound experience has been shit and you’ve made this trip into a fucking nightmare. I’m happy to say I am currently on the way to my destination, fucking finally. I will be telling everyone I know that Greyhound can kiss my ass via Twitter, Youtube, Facebook, Myspace, Downelink and every other social network I am a part of. I’m not just one fucking person. I’m at least 3,000. And I WILL TELL EVERYONE about this experience.

FUCK YOU!!!

Sincerely,
Libre



The real letter

Dear Greyhound,
I am writing to inform you of my first Greyhound experience and inquire about getting reimbursed.

My trip started out Tuesday August 9, 2010 at 1:45am in Boston Massachusetts. The bus I was put on was dirty; the seats, the floors and the bathroom. My partner and I arrived at New York City and were told to get off so that the bus could be cleaned. When we got back onto the bus about 30-45mins afterward, we sat in the same mess. The bathroom, floor or seats had not been cleaned. We also had a garbage bag tied to the backseat near us fill up to the top from Boston to Harrisburg, PA without being taken out.

We switched buses again in Columbus and again, the buses were in terrible condition. The windows fogged up because of the air conditioning creating condensation and dripped water on various passengers.

At St. Louis, my partner and I switched buses again onto ANOTHER dirty bus, luckily with a clean bathroom. However, the bus overheated therefore causing the bus driver to slow down drastically the entire way to Denver. Our bus driver had informed the passengers that the connections to other buses would wait, however when we arrived in Denver, the bus towards San Francisco had left us behind. At least 35 passengers were left at the Denver terminal at 12:20am. The employees in Denver told us the bus had been “lost” and then finally managed to get us another bus and driver at 4am.

We left and arrived in Salt Lake City at 2:20pm on Thursday, August 12, 2010. Our connecting bus going towards Reno, Sacramento and San Francisco had left. The only bus would be leaving at 12:50am. I spent the entire day at the Salt Lake City terminal watching over my bags because various homeless people hung around the bus terminal. Apparently, I later learned that the Greyhound station was placed near various homeless shelters and the lower income area of Salt Lake City.

Then we finally get on the bus 1am August 13, 2010 Friday., I shared the bus Francisco with various junkies who openly talked about their drug use (crystal meth) and had loud conversations with other passengers at 3-4am about their jail time. I was literally woken up by the volume of their conversations multiple times through out the night. Early on in the day, we stop somewhere about an hour away from Reno, NV because 5 hubcaps on one of the tires had broken off. We stayed at a gas station 4 hours.

On top of all of these misfortunes, my partner and I have spent money to feed ourselves in overpriced road stops. We starved ourselves for 2 days to be able to afford food for the rest of the trip. In total we spent $150 on food, $234 on the tickets, about 24 hours laid over in various locations, and 5 days to arrive at my destination.

My experience with Greyhound will NOT be forgotten. I will be blogging, vlogging and talking my experience with Greyhound to everyone that I know and on every social network I am a part of. I demand that ALL of my money be refunded including food purchases. I will NOT be accepting any free Greyhound tickets as a way of reimbursement. Thank you for your time, you will be hearing from me and my partner continuously until my demands are met.

Sincerely,
Rose Arellano